Phone: +447727425392


Privacy Policy

Who are we?

Jacket America is an online marketplace that deals in trendy and stylish jackets. We have a strong belief in maintaining a trustworthy relationship with our valuable customers. Building this kind of loyal relationship with our clients is our first priority. Every time our customers buy from us we make sure that they get the exact piece that they have desired. We ensure the quality of products to great extent and also that you have a great shopping experience with us.

We keep your Privacy

When it comes to the privacy policy of our website we consider it very seriously because we know that privacy matters the most. All those details that we get from you we always keep those details private.

Why do we Collect your Personal Information?

In order to make it a hustle-free shopping experience for you and to deliver your parcel on time, we really do need your information.  We just use them accordingly to our needs just like to deliver your order we need your address, to keep you updated with your order condition we want your email address, and so on.

Do we Share it with a Third Party?

Obviously not, we do not share any of your private information with any third party except the courier service department.

Shipping and Delivery

Free Shipping Offer

We have this amazing offer for our valuable customers worldwide that we deliver your favorite jackets with free delivery. That means that you will not be liable to pay any extra charges for delivery but just the amount of your favorite pick.

Confirmation of the Order

To let you enjoy a hustle-free shopping experience, we have got this feature on our website for you. After placing the order you will receive a confirmation text from our site which will include all the details of your placed order just like the size, color, shipping address, etc. But, if you do not get this confirmation please note that some serious technical errors, or maybe you have made a mistake in the registration or in the placement of your order. So, to avoid any kind of inconvenience fill out the required details accurately and accordingly.

Precise Details

When you place the order of your favorite jackets please make sure that before checking out all the required information you have entered in the form is precise and up to the mark. This act of yours will lead you and us as well to a great online shopping experience.

Estimated delivery time

We believe that we should deliver the products on time. Our delivery process usually contains a time span of approximately 1 to 10 days. We always make sure that we deliver your parcels as soon as we can. Once your order will confirm you will receive a text or mail from us in which you will find the estimated delivery time of your parcel. The delivery times often vary from country to country.

Worldwide Shipping

As we deliver our products to the consumers worldwide except in India, Iran, Iraq, Israel, OFAC, Brazil, and sanctioned countries, we make sure that all our receive their desired products ASAP and in a hustle-free way. To maintain a great relationship with our clients across the globe we keep our eye on every single detail. We notify our customers with all the details regarding their parcels. They will receive a confirmation text or email from us when their order gets confirmed, when their order gets dispatched for delivery or when their order gets delivered completely.

Please take note:

  • We do not make shipments to FPO, PO Box, and addresses due to security and privacy issues.
  • We only consider our trusted shipment partners like Fed Ex, DHL, USPS, and sky-net.

Customer Facilitation Services

Because we care about our customers so make sure that we have solutions for their problems or hustle regarding the delivery process. So, if you are not home and your rider is arriving soon, then you do not have to be worried about it. You can get in touch with the rider and change the delivery schedule or can let some trusted person receive the order on your behalf by providing their details to the rider. Of course, you will get notified when someone will receive your order on your behalf.

Our quality assurance officers make sure that we deliver premium quality every single time to our customers. But still, if you have got any issue regarding the parcel then get in touch with our customer care service department and get your query solved. But before that, we would like you to go through our easy 30 days return and exchange policy.

Special Service

If you are in rush and want the parcel immediately, you can expedite your delivery procedure by availing of this special service. It will just cost you some extra $35 and your delivery will be made possible in just 3 to 5 days.

Any Queries Left?

If you still got any queries left then do not hesitate and reach out to us with them. We are here to resolve them with the best solutions.